Portfolio

Real work, not job titles

Delivery across AI platforms, enterprise integrations, healthcare technology, e-commerce, and operations transformation.

AI & SaaS

AI UAT & Conversational AI Quality

UAT and quality processes for AI-powered conversational systems, including virtual assistants and customer service automation.

Conversational AIUATQAVirtual Assistants

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Enterprise Technology

Government Technology — Enterprise SaaS Implementation

Led enterprise SaaS implementation work for a government technology platform, coordinating technical, implementation, and client stakeholders.

Implementation ManagementUATStakeholder Management

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Enterprise Technology

Enterprise Integration Program

Managed a complex enterprise integration program spanning more than 10 developers, QA, product, and client stakeholders.

API IntegrationsJiraClickUpProgram Management

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Enterprise Technology

Enterprise Microservices & RBAC Architecture

Product and permissions architecture work across a large microservices platform spanning auth, billing, RAG, and document management.

MicroservicesRBACMulti-tenancy

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E-commerce & Digital Commerce

WearWellow — E-commerce Transformation

Managed and helped grow an e-commerce business across product, website, marketing, and operations — from $0 to $1M in sales.

ShopifyGoogle AdSenseE-commerce Operations

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E-commerce & Digital Commerce

Shady Rays — E-commerce Operations

Enterprise e-commerce operations for an established, high-volume DTC brand — product, website, and marketing coordination.

E-commerce OperationsProduct Catalog Management

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E-commerce & Digital Commerce

JustFoodForDogs — E-commerce Operations

Website and product workflow operations for an established consumer DTC brand, coordinating business and technical stakeholders.

E-commerce OperationsDigital Workflows

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E-commerce & Digital Commerce

PlusCBD — E-commerce Operations

E-commerce and digital delivery for a consumer products brand — product catalog, website workflows, and marketing coordination.

E-commerce OperationsProduct Catalog Management

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Healthcare Technology

Healthcare SaaS Implementations — EHR & Telehealth

Managed EHR and telehealth SaaS implementations for behavioral health and wellness providers, from planning through hypercare.

EHRTelehealthUATData Migration

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Operations & Business Transformation

Xenopsi — SaaS & Digital Transformation

Led complex software and digital transformation initiatives across SaaS, AI, e-commerce, and healthcare environments.

ClickUpMonday.comJiraConfluence

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Operations & Business Transformation

RPC Strategies — Consulting Operations & Reporting

Managed multiple concurrent consulting engagements with structured operational reporting across consultants, clients, and leadership.

ZohoReportingConsulting Operations

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Operations & Business Transformation

Business Systems & Operations Consulting

Developed the operating model and service delivery framework for an operations and business systems consulting company.

Monday.comRevOpsSOP DevelopmentBusiness Systems

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Digital & Marketing

Localization & AI-Driven Translation Workflows

Managed localization projects involving translation workflows, AI-assisted processes, and coordination between clients and delivery teams — most recently with Voices.

LocalizationAI-Assisted TranslationProject Scheduling

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Digital & Marketing

Digital Marketing & Performance Marketing Operations

Managed performance-focused marketing projects spanning paid ads, e-commerce, analytics, CRM, and client reporting.

Google AdsMeta AdsShopifyCRM

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