Operations & Business Transformation
RPC Strategies — Consulting Operations & Reporting
Managed multiple concurrent consulting engagements with structured operational reporting across consultants, clients, and leadership.
CompanyRPC Strategies
RoleProject Manager
IndustryConsulting / Business Operations
Overview
Managed multiple consulting engagements and built structured project and operational reporting across consultants, clients, leadership, and customer success teams — the kind of visibility that keeps several concurrent client engagements from quietly drifting.
My responsibilities
- Owned weekly consultant reporting and milestone tracking across multiple concurrent client engagements
- Tracked tasks and action items to closure and prepared client status reporting on a regular cadence
- Managed invoice reporting alongside project reporting, keeping delivery and billing visibility in sync
- Coordinated directly with the CEO and customer success managers, translating engagement status into decisions they could act on
- Administered Zoho as the operational system of record for consultants and client engagements
What I built & managed
- Weekly consultant and milestone reporting
- Task tracking and client status reporting
- Action item tracking and invoice reporting
- Stakeholder coordination, including direct CEO and CSM communication
- Zoho administration and project management
Technology & tools
ZohoReportingConsulting Operations
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