E-commerce & Digital Commerce
JustFoodForDogs — E-commerce Operations
Website and product workflow operations for an established consumer DTC brand, coordinating business and technical stakeholders.
CompanyJustFoodForDogs
RoleE-commerce / Digital Operations
IndustryE-commerce / Pet Food / DTC
Overview
Worked on e-commerce and digital operations for an established consumer brand, covering website and product workflows, digital delivery, and coordination across business and technical stakeholders.
My responsibilities
- Managed website and product information workflows, keeping listings accurate as the catalog changed
- Coordinated digital delivery between business stakeholders and technical teams so requests didn't stall in handoff
- Owned operational process improvements aimed at reducing repetitive manual work in day-to-day site upkeep
- Worked cross-functionally to keep customer experience consistent across the site
What I built & managed
- Website management and product information workflows
- Digital workflow coordination and project delivery
- Customer experience and operational process improvements
Technology & tools
E-commerce OperationsDigital Workflows
Running a DTC brand that's outgrowing its operations?
Catalog, site, marketing and fulfilment workflows break quietly as you scale. I've run these operations for brands from $0 to established names, and I'll show you where yours is leaking time and revenue.